Effective Date: [Insert publication date]

Promoter: Flare Audio Limited, Unit 11, Chartwell Business Centre, Chartwell Road, Lancing, West Sussex, BN15 8FB, United Kingdom.

1. Introduction

These General Terms and Conditions (“General Terms”) apply to all prize draws, competitions, and promotions (collectively, “Promotions”) run by Flare Audio Limited (“Flare”, “the Promoter”). Each Promotion may also include its own Specific Terms setting out the key details for that activity. If there is a conflict between these General Terms and the Specific Terms, the Specific Terms take precedence.

2. Eligibility

• Unless otherwise stated, entrants must be aged 18 or over and residents of the United Kingdom or other eligible territories specified.
• Employees of Flare, its subsidiaries, affiliates, agents, and immediate family members are not eligible to participate.
• Entries that are incomplete, illegible, or automated will be disqualified.

3. Entry Method

• The entry mechanism will be described in each Promotion’s Specific Terms.
• No purchase is necessary unless expressly stated.
• One entry per person per Promotion unless otherwise permitted.
• Any attempt to manipulate or abuse the entry process will result in disqualification.

4. Promotional Period

Each Promotion will have clearly stated opening and closing dates. Entries received outside that period are void.

5. Prizes

• The number, nature, and approximate value of prizes will be detailed in the Specific Terms.
• Prizes are non-transferable, non-exchangeable, and non-refundable.
• If a prize becomes unavailable, Flare may substitute one of equal or greater value.
• No cash alternative will be offered unless expressly stated.

6. Winner Selection & Notification

• The selection method (random draw or judged competition) will be set out in the Specific Terms.
• Winners will be contacted using the email or platform details provided, normally within seven (7) days of the closing date.
• If the winner does not respond within fourteen (14) days, Flare may withdraw the prize and select an alternative winner.
• Proof of identity or eligibility may be required before awarding a prize.

7. Publicity

• Flare may publish the winner’s first name, initial of surname, and county in accordance with CAP Code and ASA guidance.
• Entrants may be invited to take part in reasonable publicity activities with their consent.
• Where entrants submit creative content, they grant Flare a non-exclusive, royalty-free licence to use it for purposes connected with the Promotion.

8. Data Protection

• Personal data will be processed in accordance with UK GDPR and Flare’s Privacy Policy.
• Data will be used only for administering the Promotion and, where consent is given, for marketing communications.
• Entrants can withdraw consent at any time by emailing info@flareaudio.com or using the unsubscribe link provided.

9. General Provisions

• Flare reserves the right to cancel or amend a Promotion if necessary due to circumstances beyond its control.
• Flare is not responsible for technical failures, lost entries, or network issues.
• Nothing excludes liability for death or personal injury caused by negligence, fraud, or other liability that cannot be excluded by law.
• These Terms are governed by English law and subject to the exclusive jurisdiction of the courts of England and Wales.