Calmer are designed to reduce our stress response to noises that annoy us without isolating us from sound. They are gentle but very effective. If you need help deciding which Calmer would best suit you, check out our help guide here.

We understand how much tinnitus affects people, so we want to be very clear about what Calmer is designed to do.

Calmer was not designed to help with tinnitus.

Calmer purpose is to reduce distortion in the ears. In turn, this increases sound quality and lowers stress levels.

It came as a huge surprise to us that we started to receive feedback that our original Calmer was helping some users with their tinnitus.

Tinnitus is different for everyone, and we do not suggest buying Calmer solely for this purpose.

If you feel like Calmer is not meeting your needs, we have a 100-day money-back guarantee but we would hope that Calmer stress-reducing properties and sound quality improvement would be of benefit.

Our earplugs are designed specifically to block sound. Therefore there is a possibility that they will affect your ability to hear other sounds such as alarms, people, or warning systems.

Due to Bone Conduction (being able to hear sound through your skull as well as your ears) you will still be able to hear but at a much lower volume. If you are still unsure, it's best to try them out.

We have a 100-day money back guarantee so you can try them out risk-free. In the unlikely event that you are not satisfied, you can return them for a refund.

Earshade and Earshade Pro are CE certified to EN 352-2:2020 standard and have an SNR rating of -31 dB.

Yes, every pair of Earshade® comes with a set of replaceable memory foam tips in a matching colour. Replacement tips can also be bought separately, giving you the freedom to mix and match your style.

Memory foam tips generally last about 1 month depending on how they are handled, used, and your body chemistry (earwax, oils, etc.). Naturally, frequent use will shorten their lifespan.

To ensure that your tips last as long as possible, we would recommend that you follow our fitting guides and cleaning instructions.

It is important that memory foam tips are regularly inspected for serviceability and are maintained in accordance with our instructions. Be sure to replace your tips when they start to flake, tear, or lose their memory foam properties (e.g. the foam loses its slow rebound time).

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For everything you need to know about using Earshade, see our Earshade instructions.

For everything you need to know about using Calmer, see our Calmer instructions.

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